Contact
For all customer and sales inquiries, please contact:
Customer service
zolhair@outlook.com
Wholesale inquiries
zolhair@outlook.com
PO BOX 8019 Coral Springs, FL 33075
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Return Policy for Zol Hair Care Products
At Zol Hair, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy:
Eligibility: Returns are accepted within 15 days of the purchase date.
Receipt: A proof of purchase (receipt or order confirmation) is required for all returns.
Refund: Refunds will be processed to the original payment method within 10 business days of receiving the returned product.
Shipping: Customers are responsible for the return shipping costs unless the product is defective or the return is due to our error.
How to Initiate a Return:
To start a return, please send an email to zolhair@outlook.com with the following information:
• Your full name
• Order number
• Date of purchase
• Reason for the return
• Whether the product has been opened or used
Our customer service team will respond with further instructions on how to return your product.
We appreciate your business and are here to help ensure your satisfaction with our products. If you have any questions about our return policy, please don’t hesitate to contact us at zolhair@outlook.com.
Thank you for choosing Zol Hair Care!
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